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UpperIntermediate #1521 培训课
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    培训师:大家好!我是销售部负责培训销售的培训师,我姓肖,大家叫我肖老师吧!

    销售:肖老师好!

    培训师:我的工作是提高客户对本店的满意度,尽可能好地维护客户关系,提高销售额。诸位平时都在和客户打交道,你们是我们商店的代表。我给大家上的第一堂课就是尽可能亲切友好礼貌地和客户互动。

    销售:肖老师,有些时候,我们遇到的客户极其粗鲁,他们连“你好”都不说,戳着我的肩膀就喊“喂!”

    培训师:确实,我们经常碰到这样的客户。记住,你们的工作不是把这些“粗鲁”的客户拒之门外,而是要让他感觉到自己受到了真诚的欢迎。

    销售:可是有些顾客,他们在店里走来走去,走了半个小时也不知道自己究竟想要什么,最后什么也没买,陪着他们简直是浪费时间!

    培训师:这是你们的另一项重要的工作,帮助客户清晰自己的需求,给他们提供选项,引导他们做决定。这项工作非常重要,优秀的销售很善于给不同的客户推荐适合他们的产品。

    销售:可是我也不是他妈,我怎么知道他需要什么!

    培训师:如果你什么都知道,要我干嘛呢?

Lesson Translation
Trainer : Hello everybody! I'm the trainer responsible for the sales division. My name is Xiao, call me Teacher Xiao!
Salesmen : Hello Teacher Xiao!
T : My job is to improve the degree of customer satisfaction as well as possible maintain good customer relationships that will result in increasing sales. You usually deal with customers and you're the representatives of our stores. I'll give you the first lesson. Be as friendly as possible, interact politely with customers.
S : Teacher Xiao, sometimes, we encounter the rudeness of customers. They don't even say "hello", they just poke you on the shoulder and shout "hello"!
T : Indeed, we often encounter such customers. However, remember, your job is not to refuse them to enter the store, but to let them feel welcome sincerely.
S : But some customers come and go in the store, walk around half an hour and still don't know exactly what they want. Finally, they don't buy anything. It's simply a waste of time with them.
T : This is your another important work : help customers to resolve their needs, provide them with options, guide them to make decisions. This is very important : to make excellent sales it is very good to recommend to different customers suitable products.
S : But I'm not better than him. How do I know what he needs!
T : If you know everything, what have I to do?

--Translated by benchannevy@CSLPOD
Lesson Discussion
大家好!ccyjie 老师好。
我每天在cslpod看课文,有些懂,有些不懂。可是我不问,我怕我我写错。
今天我决定写出来,问一问,请指教。
那个我还不懂“拒之门外”,是不是成语?
  • 05/17/2013 01:40:33
对。你看这个,就知道了。
http://dict.baidu.com/s?wd=拒之门外

加油~
  • 05/19/2013 19:42:09
http://dict.baidu.com/s?wd=拒之门外
  • 05/19/2013 19:44:11
好像 按Post之后,那个网址变了。
你在百度查一下"拒之门外",就知道了
  • 05/19/2013 19:51:40
你好,学习任何一种语言都会犯各种各样的错误,有错误才会进步。何况我觉得,你的水平已经很不错了。我非常欢迎你大胆地说出自己的想法和问题。
下面是对你问题的回答:“拒之门外”是成语。意思是把“人或者东西”挡在门外面,不让他们进入。有“拒绝协商或拒绝某些事物”的意思。
例如,“你不能只接受长得漂亮的人,而将所有长得不漂亮的人拒之门外。”
再例如,“500块钱的入场券把很多没有钱的粉丝拒之门外了。”
  • 05/19/2013 21:39:58
meijia 谢谢你,我有查过baidu。。。可是有点不明白。
谢谢ccyjie看你的解释我现在懂了那个成语。
  • 05/20/2013 20:36:17
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B.离开
  • 05/14/2013 03:15:53
正确!
  • 05/14/2013 22:26:46
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学汉语——每日汉语测试(20130514)
选择:
明天我们________ 成都。
A .出发 B .离开
C .动身 D .启程
  • 05/13/2013 21:06:44
答案:B
  • 05/14/2013 22:26:34
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